Archive for February, 2010
Protecting Your “Brand” Through Customer Service
I was recently trying to install a WordPress application on a client’s site. What should have been a no-brainer turned into a three-day ordeal with hours spent on hold to Network Solution’s tech support without satisfactory support. So now, not only did they lose a customer, they’ve damaged their brand in the process. Looking behind [...]
Posted: February 19th, 2010 under Branding.
Tags: brand management, customer service, protecting your brand
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5 Low-Stress Things You Can Do Today To Boost Your Marketing
Adding more stuff to an already full task list can be stressful. But it doesn’t have to be. Here are some quick, low-stress things you can do today to market your company. Really. Easy.
Posted: February 17th, 2010 under Marketing.
Tags: easy marketing, low-stress marketing, quick marketing tricks
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